- How do I create or activate my new Learning Portal account?
- Why can’t I download Access Pro?
- Why can’t we access Collaborative Classroom websites or receive activation emails?
- Can I print lessons from the Digital Teacher’s Manual?
- Can I transfer student data from the Learning Hub to the Learning Portal?
- I can no longer access the Learning Hub. What should I do?
- How do I claim licenses or change the licenses I have on the Learning Portal?
- How do I access resources on the Learning Portal?
- How do organization administrators manage teacher accounts and track licenses?
- How do I proceed if my Learning Portal account shows “0 licenses to claim” when I try to claim licenses?
- How do I proceed if I am able to claim licenses on the Learning Portal but the licenses available to me are incorrect?
- How do I get started with ClassView Pro?
- Why are student IDs, and not student names, used on reports in ClassView Pro and Organization Administrator?
- How do I delete students and/or classes in ClassView Pro?
- Does the Learning Portal or Classview Pro integrate with other applications?
- How do I share a student with another teacher in ClassView Pro?
- What is ClassView Pro?
- What happens when a student nears the end of Small-Group Reading Set 5 or reaches the conclusion of a program in CC PAL?
- What CC PAL placement is best for a Grade 2 student working in SGR Sets 7–12?
- How often should students use CC PAL?
- Where can I find reports on student mastery in CC PAL?
- What is the "Set Current Lesson" slider?
- How can a non-rostered educator create a custom group of students in CC PAL Insight app?
- How does an Org Admin upload rosters to a teacher’s ClassView Pro class?
- How does an Org Admin edit a student or change a student ID number?
- How does an Org Admin add or update a teacher account on the Learning Portal?
- Where can I find support for Org Admins?
- How can I become an Organization Administrator for my school or district?
- Learning Portal Transition Updates and FAQs
- What is CC AI Assistant?
- Do you offer attendance certificates or verify attendance for school- or district-based (virtual or in-person) professional learning sessions?
- Do you offer continuing education units, certificates, or credit for recertification for participating in fee-based, open enrollment professional learning?
- Systems Update
- Where can I find support for Collaborative Coach?