How do I reset a student password?

If a student forgets their password or is unable to sign in, you can reset their password from the class roster.

When resetting a password, you can either enter a new password yourself or select Refresh to generate a new password automatically.

To Reset a Student Password

1. Sign in to the Learning Portal.
2. If prompted, select your Teacher role.
3. Your screen will open to My Classes.
4. Find the class the student belongs to.
5. Select Roster for that class.
6. Locate the student in the Active roster.
7. Select the password field for that student.
8. In the Reset Password window:
   • Enter a new password, or
   • Select Refresh to generate a new password automatically
9. Select Save.

The student can now sign in using their username and new password.

Tips for Teachers

• Select Show Password if you need to view the generated password before sharing it with the student.
• Select Refresh again if you want to generate a different password.
• Make sure the student knows their username and updated password before signing in.