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Determining Your Customer Administrator(s)

Last Updated: Sep 12, 2018 06:24PM PDT
To determine who your customer administrator might be, you will first start by going to your Profile.

1. Click on your name at top right and select Profile.

2. On the next page, click Affiliation 

3. If you have a customer administrator for your district or school, they will be listed (name and email) in a section underneath your affiliation in a section called "Customer Admins". You may have both district-level and school-level customer administrators. If you don't see "Customer Admins", then there is currently no customer administrator for your affiliation. Please ignore any accounts listed with the domain "@support.ccc". These accounts are for CCC internal administration; any email you sent to such an account will not be received by anyone.

NOTE: If there are no customer administrators for your affiliation and you believe you should be one, please e-mail us at support@collaborativeclassroom.org with a subject line "Request to become Customer Administrator". Any supporting documentation is helpful -- for instance, include a link to a webpage from your district, school, or organization that connects your name and/or email address with a leadership role.
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