Troubleshooting

  • Clearing Your Browser Settings

    If you are experiencing problems with viewing any content in the browser (i.e. seeing the spinning wheel), a q...

    Jun 28, 2016 01:03PM PDT
  • Reporting Errors and Issues

    If you are using one of our digital products, click the help icon (?) typically located in the header or foote...

    Sep 11, 2015 08:07AM PDT
  • CCC Access Offline

    CCC Access for iPad/Android is the optimal method of accessing a Digital Teacher's Set (DTS) on an iPad/Androi...

    Dec 23, 2015 10:29AM PST
  • Student IDs in ClassView

    At most districts, each student has a unique ID generated by the Student Information System (SIS). Please cons...

    Jan 05, 2018 12:19PM PST
  • Smartboard Disconnects Learning Hub When Using Microsoft Internet Expl...

    CCC always recommends using the Google Chrome browser for best performance and compatibility. If you are requi...

    Oct 20, 2016 11:50AM PDT
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